Step 1:      Open Internet Explorer.

Step 2:      Left click on "Tools" located on the top menu bar.

Step 3:      Left click on "Internet Options". A window should open up.

Step 4:      Left click on the "Delete Files" button in the middle of this window. Another smaller window should open.

Step 5:      Put a check mark in the box on the left of "Delete all offline content". Then left click on the OK button. The computer may spend a few moments cleaning out the cache depending on how many files were in the cache.

Step 6:      Once the computer finishes with cleaning the cache, you may click the OK button on the window that is still open. You are now ready to use Internet Explorer as normal. 

Step 1:      Open Firefox.

Step 2:      Left click on "Tools"  located on the top menu bar.

Step 3:      Left click on "Clear Private Data".  A window should open up.

Step 4:      Put a check mark in the box on the left of "Cache".  (You also have the option to clear out several other areas in this window as well.)  After you have made your selections, left click on the "Clear Private Data Now" button. The computer may spend a few moments cleaning out the cache depending on how many files were in the cache.

Step 5:      Once the computer finishes with cleaning the cache, you are now ready to use Firefox as normal.